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Outside healthcare

Website rescue and takeover

Broken site? I've seen worse. Abandoned builds, a developer who stopped replying, two half-sites stitched together. I take over other people's messes and get them shipped.

What a takeover actually involves

Two things happen before a single line changes. First, a complete restorable backup of hosting, database, media and DNS, delivered and acknowledged. Second, a full inventory of every URL on the existing site and a redirect map from old to new for each one.

Skipping either is how takeovers become disasters. On a 430-page medical site pulling roughly 119,000 search clicks a quarter, the redirect map ran to 506 entries. A migration that loses even a slice of that traffic costs more than the entire engagement.

Getting your accounts back

The part most takeovers skip is ownership. I audit every account (domain registrar, DNS, hosting, analytics, Search Console, ad accounts, business profile), confirm that you own each one, revoke the previous developer's access, and hand you a written credential transfer log.

A business that does not control its own domain is one dispute away from losing its website. It is worth checking even if you never hire me.

What waiting costs

Broken things on a live site are rarely obvious from the outside. On one site the patient enquiry form had silently stopped reaching the CRM. Submissions looked successful to the person filling them in and arrived nowhere. Nobody knew how long it had been happening.

On another, eight products never appeared at all because two brand names were spelled differently in two files, and the filter offered fifty-five options that matched nothing. Neither site threw an error. Both were quietly losing customers.

Questions

Before you ask

The last developer left it in a mess. Is it fixable?

Almost always, and it is usually less dire than it looks from outside. A short paid review tells you for certain before you commit to anything bigger, and if the honest answer is rebuild, I will say so.

I have lost access to the code or the hosting.

Common, and recoverable more often than not. Part of the review is tracing what exists and where, then working out how to get you back in control. Bring whatever you have: old emails, invoices, a domain name.

Will I lose my Google rankings?

Not if the migration is done properly. That is what the URL inventory and redirect map are for, and they get built and verified before cutover rather than patched afterwards.

Next step

Tell me what you’re dealing with.

Send a brief